1. The property known as “Notre Rêve”, Bernex (“the Property”) is offered for holiday rental subject to confirmation by Mr & Mrs C Stanmore (“the Owners”) to the rentee (“the Client”).

2. To reserve Notre Rêve, the Client should complete and sign the booking form and return it together with payment of the initial non-refundable deposit (30% of the total rent due). Following receipt of the booking form and deposit, the Owners will send a confirmation statement and invoice. This is the formal acceptance of the booking

3. The balance of the rent together with the security deposit (see clause 4) is payable not less than eight weeks before the start of the rental period. If payment is not received by the due date, the Owners reserve the right to give notice in writing that the reservation is cancelled. The Client will remain liable to pay the balance of the rent unless the Owners are able to re-let the Property. In this event, clause 5 of these booking conditions will apply.  Reservations which are made within eight weeks of the start of the rental period require full payment at the time of booking.

4. A security deposit of £300.00 for every week or part week of the rental period is required in case of, for example, damage to the Property or its contents. However, the sum reserved by this clause shall not limit the Client’s liability to the Owners. The Owners will account to the Client for the security deposit and refund the balance due within two weeks after the end of the rental period.

5. Subject to clauses 2 and 3 above, in the event of a cancellation, refunds of amounts paid will be made if the Owners are able to re-let “Notre Rêve”, and any expenses or losses incurred in so doing will be deducted from the refundable amount. The Client is strongly advised to arrange a comprehensive travel insurance policy (including cancellation cover) and to have full cover for the party’s belongings, public liability etc., since these are not covered by the Owners’ insurance.

6. The rental period shall commence from 15:00 - 18:00 on the day of arrival and finish before 12:00 on the last day, both to be arranged with either the Owners or Key Holder. The Owners shall not be obliged to offer the accommodation before the time stated and the Client shall not be entitled to remain in occupation after the time stated.

7. The maximum number to reside in “Notre Rêve” must not exceed 11 unless the Owners have given written permission. 

8. The Client agrees to be a considerate tenant and to take good care of the Property and to leave it in a clean and tidy condition at the end of the rental period. The Owners reserve the right to make a retention from the security deposit to cover additional cleaning costs if the Client leaves the Property in an unacceptable condition. The Client also agrees not to act in any way which would cause disturbance to those resident in neighbouring properties.

9. The Client shall report to the Owners without delay any defects in the Property or breakdown in the equipment, plant, machinery or appliances in the Property and arrangements for repair/replacement will be made as soon as possible.

10. The Owners shall not be liable to the Client:

10a. For any temporary defect or stoppage in the supply of public services to the Property nor in respect of any equipment, plant, machinery or appliance in the Property, or garden.

10b. For any loss, damage or inconvenience caused to or suffered by the Client if the Property shall be destroyed or substantially damaged before the start of the rental period and in any such event, the Owners shall, within seven days of notification to the Client, refund to the Client all sums previously paid in respect of the rental period.

10c. For any loss, damage or injury which is the result of adverse weather conditions, riot, war strikes or other matters beyond the control of the Owners

11. The Owners shall not be held responsible for any accidents in and around the Property

12. Personal belongings are at the Client’s risk. The Owners accept no responsibility for personal injury or loss or damage to Client’s belongings

13. Under no circumstances shall the Owners’ liability to the Client exceed the amount paid to the Owners for the rental period

This contract shall be governed by English law in every particular including formation and interpretation, and shall be deemed to have been made in England. Any proceedings arising out of, or in connection with, this contract may be brought in any court of competent jurisdiction in England.

Please note that these Booking Conditions will also be included with our Confirmation Statement and Invoice.